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Configure Firefox To Be Compatible With OBIEE


by Rajesh Sakamuri

Many users of Oracle BI are being confronted with a problem after upgrading to the most recent versions of the Firefox browser.  An error message is thrown that reads, "Your browser is not supported by Oracle BI Presentation Services."

Oracle BI Presentation Services Browser Compatibility Firefox

Here is a quick fix to make your upgraded version of Firefox compatible with OBIEE. Below are the steps to configure:                                                            

  • Type "about:config" into an address bar on Firefox.
  • Right click anywhere and choose New à String.
  • Name it "general.useragent.override"
  • Put the value "Mozilla/5.0 (Windows; Windows NT 6.1; rv:10.0)Gecko/20100101 Firefox/9.0"
  • Refresh OBIEE login screen.


Thanks for the tip. While this really works it may not be an ideal permanent solution. If you are on, then apply BP2 and it will take care of this issue. After this patch , there won't be any need end user to change settings on browser. (end users hate technical changes)
Posted @ Wednesday, August 08, 2012 1:29 PM by Joe
This is Awesome quick question around OBIEE Supporting Multi Language Fonts, what are the impacts of Encoding such as GBK etc on OBIEE 10 G as well as 11 G. 
Any information on this is appreciated.
Posted @ Wednesday, August 08, 2012 6:23 PM by Prashant Guthikonda
This has been long known since Feb 2012 by Oracle Support: Note [ID 1467110.1]
Posted @ Wednesday, October 03, 2012 4:17 PM by Jorge Anicama
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