The Customer Support Business Group (CSBG) focuses significant attention on delivering solutions that meet customers’ technical requirements as well as productivity needs during the equipment lifecycle. As the business grew there is a need for an automated source-based report and slotting request/change notifications/audits for all aspects of technology upgrade scheduling at remote factory sites. The company adopted Power Apps and Power BI to simplify and standardize tools for its MSPM (Master Scheduler Program Manager).
Previously, the application was built on the Appian Platform with several challenges.
To address this issue, the customer has evaluated many software solutions. After intense evaluation, Power Platform is identified as a new Cloud App migration and Process Automation platform.