A leading pharmaceutical retailer was grappling with suspected payroll fraud across its large base of employees. Leveraging KPI DataBridge Suite and its Data Products Accelerator, the organization uncovered ghosting patterns, delivering a projected 1,000% ROI in year one.
Faced with growing concerns of payroll fraud, this Fortune 500 pharmaceutical retailer partnered with KPI Partners to modernize their fraud detection practices. The organization needed to replace inefficient manual investigations with a scalable, secure, and automated system capable of integrating disparate HR and access data sources.
The deployment of Pay Fraud Analytics via the KPI DataBridge Suite and its supporting Data Products Accelerator enabled the company to transition from fragmented, error-prone workflows to real-time, actionable insights — resulting in rapid ROI and operational transparency.
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Ghost employees were suspected of drawing salaries without proof of presence or access.
More than 40 hours per month were spent on inconclusive, manual investigations.
HR records, badge logs, system access data, and timesheets were fragmented across multiple platforms.
Strict governance requirements necessitated the secure handling of sensitive employee data.
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Detected ghosting fraud patterns provided financial recoveries exceeding the implementation investment tenfold in year one.
Rapid identification of fraud resulted in immediate financial savings, covering project costs within weeks.
Scalable architecture allowed comprehensive analysis across all employee records without sacrificing performance.
Business users accessed clear, automated fraud insights without additional technical training or specialized resources.
A 90% reduction in manual analysis hours freed HR and compliance teams from repetitive data processing, allowing them to focus on higher-value activities.
All sensitive employee data was encrypted in transit and at rest, maintaining compliance and data trust.
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KPI Partners implemented Pay Fraud Analytics on Google Cloud Platform (using Google BigQuery and Google Composer, enabling secure, cloud-based integration of HR and timesheet from Workday with other system storage for badge access and login data. The Data Products Accelerator and the Workday to Google Cloud Platform Utility were further enhanced to use advanced identity matching and behavior modeling to identify ghosting patterns.
Download the Extended Case Study (.pdf)
Download the Extended Case Study (.pdf)
Download the Extended Case Study (.pdf)
Following the success of this initiative, the client is exploring additional use cases for workforce analytics and fraud detection. Pay Fraud Analytics is now being evaluated for expanded deployment across other operational risk areas, including vendor fraud, overtime abuse, and compliance monitoring.
Download the Extended Case Study (.pdf)
— Senior HR Compliance Leader
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KPI Partners is a global strategic partner for Analytics and Digital Transformation solutions, delivering advanced capabilities in Data Science, GenAI, AI/ML, Cloud Databases, Data Engineering, Analytics & Visualization, and DevOps/DevSecOps/MLOps.
Founded in 2006 and headquartered in Newark, California, KPI Partners supports a wide range of clients, including several Fortune 500 companies across industries such as high-tech, retail, CPG, financial services, insurance, manufacturing, and life sciences. Recognized by Gartner, the company has completed over 1000 successful projects for more than 300 clients.
With a global team of 600+ consultants located across North America, Latin America, and India, KPI Partners offers deep industry expertise and broad delivery capabilities. Offices are located in Silicon Valley (HQ), Boston, New York, Atlanta, Los Angeles, Guadalajara (Mexico), Bangalore, Hyderabad, and Pune.