Business Needs

Client recruits for over 5,000 roles per year across its service, insurance adjuster, and other teams. The client has a rigorous recruiting process but was missing analytics across key areas such as interviewer feedback, offer feedback, etc.

Selection Process

The client evaluated many software solutions but selected Oracle's cloud-based BI solution including Oracle BI Cloud Service, Oracle Database as a Service, and Oracle Data Integrator running on Oracle Platform as a Service. Oracle's key differentiator was its integration with Oracle Taleo that reduced cost, timeline, and risk.

The client selected KPI Partners because of KPI's deep expertise in Oracle Cloud products, knowledge of Taleo and Oracle BI Cloud Service.

What KPI Delivered

KPI Partners delivered the entire solution including requirements, design development, user acceptance support, production deployment and post-production support. KPI did this on time and on budget using a cost-effective onsite/offshore delivery model.

Business Benefits

Recruiting effectiveness improved by 15% due to reduced time from requisition to hiring and improved yield on the number of candidates interviewed per hire. This also resulted in a reduction of recruiting costs by 15%.

This was achieved by having 360 degrees visibility into the entire recruiting process for the first time including:

• Hiring yield analytics to reduce the cost to hire
• Candidate source analytics to determine the best source for new hires
• Time in-process reporting to provide a detailed breakdown of the time taken in each step of the recruiting process
• Interviewer reporting