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Support a more diverse and complex enterprise application and technology portfolio
Balance competing for business priorities around operation vs. innovation
Resolve staffing conflicts between project delivery and support
Transform from a “people-based” support model to a “process-based” support model
We get it. There's a lot to take in. So, we got our experts to put it all in one eBook.
Download our ultimate Guide to Managed IT Services (you know you want to)
Delivery
Models
Get the most out of our latest data and enich your next investment project with our interactive charts, maps and tables
This popular outsourcing approach provides the lowest cost of operations and a readily-available talent pool to enable quick ramp-up and ramp-down. It is best suited to organizations with previous outsourcing experience.
Request info about packagesThis strategy involves long-term analysis and uses a multi-shore engagement model. The Hybrid model utilizes on-site, onshore, and offshore strategies. It optimizes service delivery through multiple delivery centers across different geographies, for different functions, providing seamless 24x7x365 support capabilities.
Request info about packagesWhether your organization’s choice of onshore services is due to legal regulations, business needs, or of corporate preference, KPI can support your team with US-based resources. Services include 12x5 service desks and dedicated resources for each customer.
Request info about packagesStaff
Leave your day to day IT service and support with us. We'll keep your business humming, protected and productive. Then you can get back what you do best protected and productive.
DownloadSupport
Leave your day to day IT service and support with us. We'll keep your business humming, protected and productive. Then you can get back what you do best protected and productive.
DownloadRatings
Leave your day to day IT service and support with us. We'll keep your business humming, protected and productive. Then you can get back what you do best protected and productive.
DownloadManaged Services
Leave your day to day IT service and support with us. We'll keep your business humming, protected and productive. Then you can get back what you do best protected and productive.
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We get it. There's a lot to take in. So, we got our experts to put it all in one eBook.
Download our ultimate Guide to Managed IT Services (you know you want to)
Businesses today cross borders and resions .So you need a Service Provider that goes where you are
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Breadth of expertise allows KPI to support your entire enterprise footprint including Oracle E-Business Suite, PeopleSoft, OBIEE, Hyperion, and various big data platforms
Streamline your vendor coordination for consistent and predictable service delivery
Flexible staffing and delivery models to quickly address ever-changing support needs ensure that you’re never locked into a single solution
Transparency through joint reviews keeps you in the driver seat of your IT spend
Coverage windows that are aligned with your business needs