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Case Study: Breaking Free from Workday’s Reporting Limitations

Case Studies

How HR Leaders Extended Workday into an Enterprise Analytics Platform with KPI’s Data Products Accelerator

At a glance

Industry: Biotechnology Research
Location: United States (Global Ops)
Employees: 10,000+
Revenue: ~$5B+ USD
Primary Stakeholders: CHRO, VP HR, HR Analytics Leadership

A global enterprise engaged KPI Partners to modernize its HR analytics environment following its transition to Workday as the system of record. While Workday streamlined HR operations, native reporting proved insufficient for executive-level workforce insight.

Using KPI’s Data Products Accelerator, the organization unlocked Workday data into Azure Databricks and Power BI, replacing a fragmented legacy reporting environment with a centralized and scalable HR analytics platform. The initiative lowered operational overhead by more than 50 percent, reduced month-end Census processing time by 60 percent, and delivered trusted executive workforce dashboards aligned with the company’s enterprise analytics strategy.

 

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Technology

  • Azure Databricks
  • Microsoft_Azure_KPI Partners
  • Workday
  • Microsoft Power BI

Business Driver: When Workday Native Reporting Becomes a Constraint on HR Strategy

Workday is a powerful operational HCM platform. It manages employees, payroll, and talent processes effectively at scale. However, as workforce complexity increased, HR leadership required more than operational reporting. They needed consistent executive visibility into headcount, workforce movement, demographic trends, and compliance metrics.

 

As demands grew, it became clear that Workday’s native reporting tools were not designed to function as an enterprise analytics backbone. Custom transformations were limited. Advanced reporting flexibility was constrained. Extracting data for enterprise-wide analysis required complex workarounds. At the same time, the broader organization had standardized on Azure Databricks and Power BI as its analytics platform. HR reporting remained siloed, dependent on legacy tools, and misaligned with corporate data strategy.

 

HR leadership faced a strategic gap. Workday served as an excellent system of record, but it did not provide the scalable analytics foundation required for executive decision-making.

 

Core Challenges

The organization’s HR reporting environment was fragmented and operationally fragile. Workforce data was distributed across PeopleSoft, Informatica pipelines, Oracle databases, Azure Analysis Services models, and Apex components. Month-end Census reporting required manual intervention and subject matter expertise. Reporting timelines were slow, and inconsistencies between DE&I and Census metrics required reconciliation before executive distribution.

 

Workday native reporting alone could not deliver a unified DE&I and Census business model. It could not provide high-performance month-end processing at enterprise scale. Nor could it support the advanced transformation pipelines and governance standards required by the organization’s analytics leadership.

 

As a result, HR analytics remained reactive rather than strategic. Executive reporting cycles were slower than business expectations. Manual effort and technical complexity increased operational risk. HR needed a scalable and governed analytics layer that extended beyond Workday’s native capabilities.

 

 

 

 

Workday’s native reporting tools were not designed to function as an enterprise analytics backbone

 

 

The Solution: Unlock Workday Into A Scalable Enterprise Analytics Environment

KPI Partners implemented its Workday-focused Data Products Accelerator to create a centralized HR analytics platform built on Azure Databricks. The objective was not to replace Workday as the system of record, but to unlock its data into a scalable enterprise analytics environment.

 

The solution established automated ingestion pipelines from Workday into Databricks, where a standardized HR business model was implemented. DE&I and Census reporting logic were unified into a single governed framework. Foundational reporting capabilities were extended to Recruiting, Absence, and Performance domains, while maintaining a primary focus on Core HCM workforce analytics.

 

Executive dashboards were rebuilt in Power BI, optimized for performance and reliability. Legacy reporting systems, including Informatica, SQL Server, Azure Analysis Services, and Apex were fully retired. The result was a simplified architecture aligned with corporate analytics standards and governed by enterprise security controls.

 

Functional Capabilities Delivered

The modernized platform delivered executive-ready workforce analytics across key HR domains. Leadership gained accurate and timely visibility into active headcount, hires and terminations, promotions, demographic analytics, and organizational workforce trends. DE&I and Census reporting were standardized, eliminating inconsistencies and reducing reconciliation efforts.

 

Recruiting pipeline reports, absence trend reporting, and performance summaries were incorporated into the centralized analytics model, providing HR teams with a broader and more consistent view of workforce dynamics. Month-end Census reporting shifted from a manual and fragile process to an automated and reliable workflow.

 

This was not simply a reporting refresh. It was the creation of a scalable HR analytics foundation.

 

Architecture and Data Platform Design

kpi-databridge-DPA-architechture-syneos-workday

 

 

The solution centralized HR analytics on Azure Databricks using the framework provided by KPI’s Data Products Accelerator.

 

Workday HCM served as the primary source system, with temporary integration of legacy PeopleSoft data during transition. Automated ingestion pipelines landed data into a governed Databricks environment, where scalable transformation workflows created a standardized HR data model. Enterprise-grade governance controls, including PII protection and secure credential management, were built into the architecture.

Microsoft Power BI served as the executive reporting layer, providing optimized dashboards aligned with corporate analytics standards.

 

By consolidating reporting workloads into Databricks, the organization eliminated legacy tool sprawl and reduced complexity while improving performance and reliability.

 

Results and Business Impact

The modernization delivered measurable operational and strategic value.

Month-end Census processing time was reduced by 60 percent. Operational overhead declined by more than 50 percent due to the retirement of legacy systems and automation of manual processes. Reporting refresh performance improved, enabling faster executive visibility into workforce metrics. Licensing and maintenance costs were reduced as redundant reporting platforms were decommissioned.

 

Most importantly, HR leadership gained a trusted and centralized analytics platform that aligned with enterprise data strategy. Workforce metrics were standardized. Executive dashboards were reliable. Manual intervention was minimized. HR analytics evolved from fragmented reporting to a governed and scalable insight engine.

 

Workday was no longer a reporting bottleneck.  It continued to power HR operations. However, reporting was no longer constrained by native SaaS limitations.

 

Recognition & Validation

Executive stakeholders validated the impact of the modernization. Senior leaders in enterprise data and HR reporting stated:

 

“We want to extend a heartfelt thank you to everyone for your incredible hard work and collaboration in bringing HR Analytics to life. Your dedication and teamwork made this a successful delivery.”

 

These endorsements reflect not only technical delivery but organizational confidence in the new platform.

 

Strategic Outcome

Through the Data Products Accelerator, the organization established a centralized and scalable HR analytics foundation aligned with its enterprise data strategy. Workday remained the operational system of record, but HR analytics was elevated to enterprise-grade capability.

 

The platform now supports reliable executive reporting, standardized workforce metrics, and a governed foundation ready for advanced workforce forecasting and predictive analytics initiatives.

 

HR is no longer limited by native Workday reporting. It now operates on a modern analytics platform built for scale.

 

 

HR is no longer limited by native Workday reporting. It now operates on a modern analytics platform built for scale.

 

 

 

 

 

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