Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR WEBSITE

1. Introduction

KPI Partners Inc. (“KPI Partners”, “we”, “us”, “our”) is committed to safeguarding the privacy and security of your personal data. This Privacy Policy (“Privacy Policy”) governs data collection and usage from you in accordance with the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”) and such other equivalent / similar legislations, as applicable and describes how we collect, use, disclose, and protect personal information when you visit our website, interact with our services, apply for jobs, register for newsletters, or otherwise engage with us. This Privacy Policy applies to all websites within the kpipartners.com domain (“Website”) and all associated digital services.

The term “You/you” or “Your/your” or “Yourself/yourself” shall refer to any user accessing the Website.

By accessing, browsing, or using our Websites or services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Website or provide us with any Information.

2. Information We Collect

2.1. Personal Information You Provide

The term “Information” shall mean any personally identifiable information including but not limited to name, gender, mobile number, phone number, email, date of birth, any identity proof issued by the government, location, et cetera.

Certain personal information may qualify as “Sensitive Personal Information” under the California Privacy Rights Act (“CPRA”) (as amended) and/or “Special Categories of Personal Data” under the GDPR. This may include, where applicable: (a) Government identifiers (such as passport or driver’s license number); (b) financial account or payment card information; (c) precise geolocation data; account login credentials; (d) biometric information used for identification; (e) health-related information voluntarily provided; and (f) Information revealing racial or ethnic origin, religious or philosophical beliefs, trade union membership, or sexual orientation (only where voluntarily provided and lawfully processed)

We only process such sensitive data where necessary, with appropriate safeguards, and in accordance with applicable law. We do not use or disclose sensitive personal information for purposes other than those permitted under CPRA without providing required rights to limit such use.

We may collect personal information that you provide directly to us, including but not limited to: - Full name, job title, and contact information (email, phone number, postal address) - Company or organization name - Professional details - Newsletter or marketing preferences - Information submitted via contact forms or support requests - Job application materials, including resumes and cover letters - Account credentials for registered services – Records of communications with us, including emails, chat messages, webinar participation, event registrations, call recordings (where permitted by law), and support interactions – Photographs, video recordings, or badge scan data collected at events or office visits (with notice and where required, consent) – Business information you provide in connection with partnership inquiries, RFPs, or due-diligence questionnaires.

This information is collected when you interact with our digital forms, register for newsletters or events, apply for jobs, request support, or otherwise communicate with us.

2.2. Technical and Usage Data

We automatically collect certain technical and usage data when you visit our Websites or interact with our services, such as: - IP address - Browser type, device type, and operating system - Referral URL, pages visited and visit timestamps - Clicks and navigation behavior - Usage data collected through cookies and similar technologies. We may also collect approximate location information derived from IP addresses, session identifiers, device identifiers, and interaction data with emails, advertisements, or online content.

This information is used to analyze trends, administer the website, track user engagement, and improve our services.

2.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to: - Enable core website functionality - Remember user preferences - Analyze website traffic and performance - Improve content and user experience.

We and our analytics and advertising partners may use cookies, pixels, tags, and similar technologies to provide interest-based advertising, measure campaign effectiveness, and understand user interactions across websites. Some of these activities may constitute “sharing” for cross-context behavioral advertising under California law.

You may control the use of cookies through your browser settings. Disabling cookies may affect certain website features. You may also manage cookie preferences through our cookie consent banner or preference center (where available). We honor Global Privacy Control (GPC) signals as required under applicable California law.

3. Information We Collect

We use personal information for the following purposes: - To provide, operate, and improve our websites and services - To respond to inquiries, requests, and support needs - To send newsletters, updates, and marketing communications where permitted by law - To manage recruitment and employment applications - To maintain security, prevent fraud, and protect our legal rights - To comply with applicable legal and regulatory obligations-To verify your credentials/profile - To notify you (upon our reasonable belief or otherwise) of any violation of any third party rights, law, agreements and/or policies - To monitor aggregated metrics such as total number of visitors and traffic.

We collect personal information that you provide directly to us, as well as certain information automatically through your use of our Website(s) and services. However, you may be required to provide certain Personal Information to us when you elect to use certain services available on the Website.

4. Disclosure of Information

We may share personal information with: - Service providers who perform services on our behalf, such as hosting, analytics, and communication services - Affiliates, contractors, and business partners as required to deliver services - Legal or regulatory authorities when required by law - Professional advisors such as auditors or legal counsel.

We may also disclose personal information: (a) in connection with a merger, acquisition, financing, reorganization, or sale of assets, and/or (b) to protect the rights, property, or safety of KPI Partners, our clients, or others, with your direction or consent if required.

We do not sell personal information to third parties.

However, certain disclosures to advertising or analytics partners may be considered “sharing” under the CCPA/ CPRA. California residents may opt out of such sharing as described below.

5. Disclosure of Information

5.1. California (CCPA/CRPA)

If you are a California resident, you, under the California Privacy Rights (CCPA/CPRA), have the right to:

Know what categories and specific pieces of personal information we collect, use, disclose, or share;
Request deletion of personal information;
Request correction of inaccurate personal information;
Opt out of the “sale” or “sharing” of personal information;
Protect against waiver of your rights;
Limit the use and disclosure of sensitive personal information (where applicable); and
Not be discriminated against for exercising your privacy rights.

5.2. Other US States

Outside of California, US state privacy laws have the following general privacy rights:

right to confirm whether we process your personal information and/or access your personal information;
right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing;
right to delete personal information we have about you;
right to opt out of the processing of your personal information for the purposes of targeted advertising, the sale of personal information and/or profiling in furtherance of decisions that produce legal or similarly significant effects;
right to obtain a copy of personal information we have obtained about you in a portable and, to the extent technically feasible, readily usable format; and
if we deny your request, the right to appeal our decision.

5.3. Utah Privacy Rights:

right to confirm whether we process your personal information and access your personal information;
right to delete personal information we have about you; and
right to opt out of the processing of your personal information for purposes of targeted advertising and/or the sale of personal information.

5.4. Nevada Privacy Rights:

right to confirm whether we process your personal information and access your personal information;
right to review and request changes to your personal identifiable information; and
right to opt out of sale of your personal identifiable information.

5.5. Iowa Privacy Rights:

right to confirm whether we process your personal information and access your personal information;
right to delete;
right to obtain a copy of the personal information you have previously provided to us in a portable and to the extent technically feasible, readily usable format; and
right to opt out of certain automated decision-making.

5.6. Delaware, Maryland and Rhode Island Privacy Rights:

right to confirm whether we process your personal information and/or access your personal information;
right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing;
 right to delete personal information we have about you;
The right to opt out of the processing of your personal information for purposes of targeted advertising, the sale of personal information, and/or profiling in furtherance of decisions that produce legal or similarly significant effects;
The right to obtain a copy of personal information we have obtained about you in a portable and, to the extent technically feasible, readily usable format;
The right to opt out of automated decision-making; and
If we deny your request, the right to appeal our decision.

5.7. Colorado, Connecticut, Indiana, New Jersey, Texas and Virginia Privacy Rights:

right to confirm whether we process your personal information and/or access your personal information;
right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing;
right to delete personal information we have about you;
right to opt out of the processing of your personal information for purposes of targeted advertising, the sale of personal information, and/or profiling in furtherance of decisions that produce legal or similarly significant effects;
right to opt out of automated decision-making; and
If we deny your request, the right to appeal our decision.

5.8. New Hampshire Privacy Rights:

right to confirm whether we process your personal information and/or access your personal information;
right to correct inaccuracies in your personal information, taking into account the nature of the personal information and the purposes of the processing;
right to delete personal information we have about you;
The right to opt out of the processing of your personal information for purposes of targeted advertising, sale of personal data, or profiling in furtherance of solely automated decisions that produce legal or similarly significant effects. You are allowed to opt-out of any processing of personal data for the purposes of targeted advertising or any sale of personal data through an opt-out preference signal which requires the consumer to make an affirmative choice to opt-out of the processing of such personal data;
right to obtain a copy of personal information we have obtained about you in a portable and, to the extent technically feasible, readily usable format;
right to opt out of automated decision-making; and
If we deny your request, the right to appeal our decision.

6. Rights under European Union and United Kingdom

6.1. For residents of European Union and United Kingdom, the GDPR shall apply. The GDPR requires a legal basis for us to use your Personal Information. Kindly note that the legal justification may vary depending on the specific purpose for which we use your personal information. You have the following rights with respect to your personal information:

Right to Access: You have the right to request for a copy of, or access to your personal information held by us. You may be required to prove your identity before providing the requested information.
Right to Rectification: You have the right to direct KPI Partners to rectify any inaccurate or incomplete personal information.
Right to Deletion: You have the right to request KPI Partners to delete your personal information to the extent KPI Partners is not required to retain such data in order to comply with a legal obligation.
Right to Restriction of Processing: You have the right to restrict KPI Partners from processing your personal information.
Right to Data Portability: You have the right to request KPI Partners to transfer your personal information to another data controller to the extent possible.
Right to Object: You have the right to object to any processing of your personal information carried out on the basis of our legitimate interests.
Right to Withdrawal of Consent: If you have consented to the processing of your personal information by KPI Partners, you have the right to withdraw your consent at any time.
You can exercise the rights described above, by writing an email to privacy.office@kpipartners.com.

7. International Data Transfers

Personal information may be transferred to, processed, or stored in countries outside your country of residence, including countries where we or our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place for such transfers in accordance with applicable laws.

Such safeguards may include adequate level of protection by entering into Standard Contractual Clauses for the transfer of data as approved by the European Commission under Article 46 of the GDPR and technical and organizational security measures designed to ensure a level of protection consistent with applicable data protection laws, or we shall seek your prior consent to such international data transfer.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods are determined based on business needs, contractual requirements, legal obligations, dispute resolution needs, and security considerations. We are committed to complying with applicable laws to ensure that all measures prescribed by law, are taken for storing the Information in order to ensure that such Information is safe and secure.

9. Your Rights

Depending on your location and applicable law, you may have rights to: - Access your personal information - Request correction of inaccurate or incomplete data - Request deletion of personal information - Object to or restrict certain processing activities - Withdraw consent where processing is based on consent - Request data portability.

Requests may be submitted using the contact details provided below.

10. Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. While we strive to protect personal data, no method of transmission or storage is completely secure. Further, we maintain administrative, technical, and physical safeguards appropriate to the sensitivity of the data processed.

When personal information is transmitted to other websites, it is protected through encryption. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information.

We shall endeavor to take reasonable measures to prevent unauthorized access to and improper use of your Information. It shall adopt all the suitable measures to diagnose any problems with its server and to administer the application including by blocking certain addresses that it feels are inappropriately using its application. In the event of any breach or attempted breach by any third party, we shall endeavor to rectify the problems as soon as possible.

11. Children’s Privacy

Our Websites and services are not directed to children under the age of 16 or below the age permitted under applicable local laws. We do not knowingly collect personal information from children. If such information is identified, we will take appropriate steps to delete it.

12. Indemnity

You agree and undertake to indemnify us against all claims, demands, direct, indirect or consequential losses, causes of action, liability, costs and expenses (including legal and other costs) which are made or brought against or incurred by us in relation to any suit or dispute by any third party arising out of disclosure of your personal data by you to third parties either through the Website or otherwise and your use and access of the Website, and resources of third parties. We assume no liability for any actions of third parties with regard to your personal data, which you may have disclosed to such third parties.

13. Liability

KPI Partners shall in no manner be liable for any violation under this Privacy Policy, if the Information:

is already available in public domain; or
is collected by way of any illegal and unlawful means.

14. Link to other websites

This Privacy Policy does not apply to third-party websites, applications, platforms, or services that may be linked to or accessible through our services. We are not responsible for the privacy practices of such third parties and services that do not link to this Privacy Policy and any other collection, use or disclosure of data other than via the Website.

We request you to read the privacy statements of each and every website that collects personally identifiable information that you visit.

15. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy from time to time as may be required under law. Any changes will be posted on this page with an updated effective date. We will notify you about significant changes in how we treat personal information by sending a notice to the primary email address specified in your account, placing a prominent notice on our Website and/or by updating any privacy information on this page. Your continued use of the Website and/or services available posts the changes shall be deemed to be your acceptance of those changes made in this Privacy Policy.

16. Grievance Redressal

Raising a Complaint: All grievances by you should be addressed in writing to us at privacy.office@kpipartners.com. Your complaint or query shall be replied to within 48 (forty-eight) business hours of its receipt. Any follow-up question shall also be answered within 48 (forty-eight) business hours of its receipt. Our team will then work to resolve the complaint and take appropriate action required for such resolution.

Grievance Officer: A designated grievance officer shall endeavor to resolve your grievances within a month of receipt of the complaint. The complaints in this regard may be addressed to the address mentioned below:

Name: Rajesh Ramachandran

Designation: Chief Operating Officer

Email ID: rajesh.ramachandran@kpipartners.com

17. Contact Information

IIf you have questions or concerns regarding this Privacy Policy or our data practices, please contact:

Email: privacy.office@kpipartners.com

KPI Partners Inc.

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