GenAI-Powered Fraud Intelligence: Reducing Fraud Losses by 32%

A mid-sized commercial and retail bank operating across North America, managing over $45B in assets and processing millions of digital transactions monthly, engaged KPI Partners to modernise fraud detection using Enterprise AI. As digital banking volumes surged, rule-based detection could not keep pace with increasingly sophisticated attack patterns, producing high false positives and manual review backlogs. KPI Partners delivered an AI-driven fraud intelligence platform combining real-time ML scoring, GenAI-based behavioral deviation detection, cross-channel signal correlation, automated case prioritisation, and an explainable AI layer for audit and compliance transparency. 

If your organisation is facing rising fraud exposure, high false positives, and intensifying compliance scrutiny, the full case study shows how a proactive, Enterprise AI approach delivered measurable results in nine months.