Experience / Case Studies

BI Supports Launch of the World's Largest Cruise Ship

Royal Caribbean is one of the largest cruise ship companies in the world with 20 ships with a total capacity of over 50,000 passengers, including the world’s largest cruise ship, Oasis of the Sea. In 2009, Royal Caribbean will visit 251 ports, in 76 countries, on 6 continents. Royal Caribbean had 2008 revenue of $5.8 billion and over 49,000 employees.

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Tags: Royal Caribbean, Oracle, Travel, Customer 360 Analytics, Business Intelligence, Hospitality, Retail BI

CRM Analytics Knowledge Transfer & Training

This project, with Siebel CRM as the primary data source required the integration of mainframe data containing sales quotas with CRM data containing sales opportunities. The dimensions were conformed between the two data sources and historical snapshots were also taken of the mainframe data and the Siebel CRM opportunity data. This project won Oracle’s Customer Excellence Award at Oracle OpenWorld.

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Tags: Oracle, Finance, PNC Financial Services, Business Intelligence, Delivery Leadership

CRM Analytics With Integrated Mainframe Data & Custom Security Model

PNC Bank is one of the largest financial services companies in the US, with approximately $143 billion in assets.  In total, PNC has over 66,000 employees and offers services to individuals, small companies, large corporations, and government entities.

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Tags: Oracle, Finance, PNC Financial Services, Business Intelligence, Siebel, Systems Implementation, Data Integration

CRM Marketing Analytics Using Data From Multiple Source Systems

Mercer HR is a global leader for trusted HR and related financial advice, products, and services with 18,000 employees that are based in more than 40 countries.  

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Tags: SAP, Oracle, Business Intelligence, Human Resources, Migration Programs, Siebel, Systems Implementation, Mercer

8 Order Management Analytics Dashboards That Extend Oracle ERP

The project involved the implementation of Oracle Order Management Analytics against a Oracle E-Business Suite 11.5.10 data source.

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Tags: Oracle, ERP Analytics, Business Intelligence, Technology, Logitech

Achieving Knowledge Transfer Through Business Intelligence Training

As part of a larger Packaged ERP Analytics project, Humana’s goal was to achieve Level 1 knowledge transfer from the KPI Partners project team to members of Humana’s internal business intelligence team.

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Tags: Oracle, Finance, Humana, ERP Analytics, Business Intelligence, Delivery Leadership, Insurance

Simultaneous Deployment of Financial Analytics & ERP With A Custom Security Model

This four-month project, with Oracle E-Business Suite as its data source implemented General Ledger Analytics.  Approximately 100 custom columns were added to the BI Application data warehouse to accommodate customizations made by the business within their ERP system.

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Tags: Planning & Consolidation, Oracle, Finance, Humana, ERP Analytics, Insurance

Extending ERP To Include Analytics at a Large Retail Company

Family Dollar Stores, Inc. is a regional chain of variety stores in the United States.   The company operates approximately 8,000 stores, acheiving revenues in excess of $9 billion with the help of its 50,000 employees.

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Tags: Retail, Oracle, Application Extensions, ERP Analytics, Teradata, Retail BI, Delivery Leadership, Family Dollar

Better Together: Performance Management & Business Intelligence

Experian is a global leader in consumer and business credit reporting and marketing services.

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Tags: Planning & Consolidation, Experian, Oracle, Finance, Business Intelligence, Delivery Leadership

Using Packaged ERP Analytics To Determine Inventory Variance Between Forecast & Actual

Headquartered in the United Kingdom, GE Healthcare is a $17 billion unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employs more than 46,000 people committed to serving healthcare professionals and their patients in more than 100 countries. GE’s expertise in medical imaging and information technologies, medical diagnostics, patient monitoring systems, performance improvement, drug discovery, and biopharmaceutical manufacturing technologies is helping clinicians around the world re-imagine new ways to predict, diagnose, inform and treat disease.

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Tags: Planning & Consolidation, Oracle, Healthcare, ERP Analytics, Business Intelligence, Product Engineering, Teradata, Medical Devices, GE Healthcare